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Help

Finding information

There are several different ways to find information on this site:

  • You can easily navigate using the horizontal menu at the top of every page or the vertical menu on the left side of the page.
  • Frequently Ask Questions
  • Site Map
    A list of the content of this website and where to find it.
  • Search Engine

If you still cannot find the information you are looking for, please contact us.


Portable Document Format

Some of the pages available on our website are electronic versions of documents that were originally designed for printing. These documents may also be available for download in PDF format so that you can view and print them with virtually the same graphics, typography and layout as the original version.

To access the Portable Document Format (PDF) version you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase such as:


Video Files

FLASH Animation

In order to be able to view Flash Animations in your web browser, you need to install Macromedia Flash Player, which is available to download free of charge.

Flash

WMV

Video files with a .wmv can be viewed by the video player Windows Media Player, which is available to download free of charge.

Windows Media Player
Windows Media Player (Mac version)

MOV

Video files with a .mov extension can be viewed with QuickTime, which is available to download free of charge.

QuickTime

MPG

Video files with a .mpg extension can be viewed with various audio players.


Technical problems

If you've experienced technical difficulties while browsing this site, feel free to send an email to org@cpc-cpp.gc.ca.