Make a Complaint

Update to the methods available to file RCMP public complaints

Due to restrictions related to COVID-19, the Civilian Review and Complaints Commission is unable to accept phone calls related to public complaints against the RCMP through its 1-800 number at this time.

The most effective way to file a complaint is by using the Commission’s online form or by filling out the PDF form and faxing it to the Commission.

In instances where further discussion with an Intake Agent may be needed, a call-back request and supporting rationale can be made through the complaint form.

Please note that there may be a delay in processing your complaint due to ongoing constraints associated to COVID-19.

Complaints must be made within one year of the alleged conduct occurring.

The Civilian Review and Complaints Commission for the RCMP is an independent agency that reviews complaints made by the public about the on-duty conduct of RCMP members.

The Commission is not part of the RCMP.

Complaints can be made:

Contact us online

Online

Complete and submit the online complaint form (This online form cannot be e-mailed.)

Contact by telephone or fax

By Fax:

Print and complete the complaint form in PDF [859Kb] and fax the completed form 613-960-6147.

Contact by mail

By Mail:

Print and complete the complaint form in PDF [859Kb] and mail the completed form to:

Civilian Review and Complaints Commission for the RCMP
National Intake Office
P.O. Box 1722, Station B
Ottawa, ON K1P 0B3
RCMP Members
  • If you are an RCMP member assisting a member of the public with the filing of their public complaint, please click here.
Communicating with our staff

The Civilian Review and Complaints Commission for the RCMP is committed to communicating with you in a respectful, professional and civil manner. Similarly, we ask complainants to extend the same courtesy to our staff.

We understand that the complaint process and the circumstances that give rise to complaints can be stressful. However, we will not accept threatening, discriminatory or harassing behaviour or profane communications.

The Commission is required by law to protect staff from harassing, discriminatory and threatening behaviour. Please note that repeated behaviour of this kind may result in the Commission restricting communications or no longer communicating with you beyond advising you of the outcome of your complaint.

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