Complaint Trends

The RCMP earns the public trust by being held to a high standard of transparency and accountability. That standard is achieved when the RCMP's civilian oversight agency has access to all relevant material and when the oversight agency publishes meaningful factual findings and recommendations that are sufficiently persuasive to either substantiate the appropriateness of a member's conduct or bring RCMP policies, procedures, training, guidelines and member conduct into line with public expectations.

Observing and reporting on various trends enhances civilian oversight of the RCMP through quantitative and qualitative analysis, and strengthens the entire public complaints system.

1. Number of Enquiries, Informal Resolutions and Complaints
2. Type of Complaints Received by the CPC