Type of Complaints

The type of issues raised in complaints in 2009-2010 followed similar trends from previous years. The most common complaint issue relates to member attitude. This category of alleged complaint can include dismissive, rude, non-responsive or biased behaviour on the part of the member as well as behaviour that is seen to be unfair or lacking empathy.

The second most common complaint issue identified by the Commission relates to the quality of RCMP criminal investigations. This complaint issue is identified as such when the complainant feels that the criminal investigation included improper witness interviews, improper evidence handling and examination, timeliness issues, concealment of facts, or misleading reports.

Other complaint issues relate to arrest, vehicular incidents and issues surrounding allegations of police physical abuse.

Source: Annual Report 2009-2010